A registered address is the address your company is legally registered to (Limited Companies and LLPs). It’s your official contact address for delivering official mail from the government – ie Companies House and HMRC.
A service address is required for all directors, shareholders, and PSCs (Person of Significant Control) as an official contact address for the individual.
Both of these addresses are on public record (ie Companies House website) and can be found by anyone who looks your company up. You are also required to state your registered address on your website, your invoices, your letterhead and order forms.
For businesses who have physical premises it is usually the case that they use their premises as their registered and service address.
Those who work from home, and do not have physical premises, may not like the idea of their home address being so readily available, and traditionally would look to use their accountant’s address for this purpose.
However, at PPF we don’t have physical premises either, so that is not an option. When we went fully remote were faced with this very dilemma, and we researched the options available. There are many companies who offer a service where you can either have them as your registered and service address, and some also have extended services such as virtual offices for all of your mail to be sent to. There are many location options available too, we found a few locally in Essex (some were actual co-working or office spaces that have this service as a bolt on – others were fully registered office services). We also found plenty in London, and all over the country, there are many options to suit your needs. Some also had additional services like telephone answering, hot desks and meeting rooms.
However, the service we decided to use as with The London Office, and to date we have been very happy with their service. There are a few addresses in London available to choose from. They scan and email all mail received usually on the same day, and have a handy portal for the whole team to access. There is also the option to have your mail forwarded in the post if this is required.
If you don’t receive (or expect to receive!) mail other than official mail from HMRC and Companies House then you just need their Registered Office service with the Directors Service Address add on.
However, if you’re likely to have more than just the official mail (ignoring junk mail as that will get binned saving you a job!), for example bank statements, letters from clients, cheques etc, then you’ll also need the Virtual Business Office.
As I said before, this is the service we use, and as we’ve been happy with it, which is why I am happy to recommend them. We are in no way affiliated with them, take a commission, or are responsible for their service. There are many other options out there, so I’d recommend taking some time to look at the offerings before deciding on the best one for your needs.
Once you’ve made your choice of registered address, as your accountants we can get this updated with Companies House and HMRC for you – just let us know the address you’re using and we will sort the rest.