References are an important part of the hiring process – but how do you go about requesting a reference? I know, I know, it’s not the most exciting topic, but trust me, it’s important stuff when you’re bringing new people on board. So grab a cuppa, and let’s dive in!
Why bother with references?
Think of references as your secret weapon in making sure you’re hiring the right person. It’s like getting the inside scoop from someone who’s actually worked with your potential new hire. Plus, it helps you avoid any nasty surprises down the road.
The dos and don’ts of asking for a reference
DO:
- Get the okay from your potential hire before you start digging (in writing, please!)
- Use the same reference request letter for everyone (fairness is key!)
- Ask for the basics: job title, dates of employment, salary – you know, the usual suspects
- Make your job offer dependent on getting good references
DON’T:
- Go asking about health stuff before you’ve made a job offer (that’s a big no-no!)
- React too quickly to a bad reference (more on that in a bit)
What to ask for in a reference
Keep it simple:
- Job title and what they actually did
- When they worked there
- How much they were paid
- Any warnings still hanging over their head
- Anything they were particularly good (or not so good) at
Remember, if you want to ask about anything sensitive like race or religion, you need explicit permission AND a really good reason why it matters for the job.
When things get tricky
Sometimes, getting references isn’t smooth sailing. Here’s what to do if:
- The ex-employer is dragging their feet: Give them a friendly nudge over the phone
- They refuse to give a reference: Don’t panic! It happens. Try another referee if you can
- You get a bad reference: Take a deep breath. Is it fair? Could it be discriminatory? Weigh up your options before making any decisions
The legal stuff (because we have to mention it)
Remember to play by the rules when it comes to data protection and discrimination. Treat those references like top-secret documents, and don’t let them influence you in any dodgy ways.
What if it all goes wrong?
If you decide not to hire someone because of a bad reference, keep it short and sweet when you tell them. Just remind them that the offer was conditional on good references, and unfortunately, it didn’t work out.
And if you find out someone’s been fibbing on their CV? That’s a whole different kettle of fish. You’re well within your rights to show them the door, but if they’ve already started working for you, it’s worth getting some professional advice before you do anything.
The bottom line
References might seem like a faff, but they’re a great way to make sure you’re bringing the right people into your business. Just remember to keep it fair, keep it legal, and trust your gut. And we’re here to help – so let’s chat about how we can take the stress out of hiring so you can focus on running your business!
